Please arrive on time to your scheduled appointment.
All appointments with Franchelle Ofsoské-Wyber start and end on time. Your help in keeping the appointment schedule running efficiently is appreciated.
If you are unable to attend an appointment please let us know.
APPOINTMENT CANCELLATION POLICY
- Due to a high demand for appointments at least 48hrs notice is required for a cancellation.
- If you cancel at least 48hrs before your appointment you will be given the option to reschedule at no cost.
- If you cancel within 48hrs of your appointment you will be charged 50% of the cost of your appointment.
- If you do not make contact to cancel your appointment or do not arrive for your appointment you will be charged in full for your appointment. No refund will be given.
Unavoidable circumstances may warrant special consideration, but please note that the above will apply to most cancellations.
RESCHEDULING AN APPOINTMENT
To avoid disappointment, please aim to keep your appointment. Session availability is limited and due to high demand, Franchelle is often fully booked ahead for a number of weeks.
To reschedule an appointment contact the office:
Phone: + 64 9 817 6738
Please note: Franchelle Ofsoské-Wyber reserves the right to decline an appointment to any person at her discretion and without explanation. In this event a full refund will be given.